Cairos.ai Privacy Policy

Last updated: [2025-08-29]

This Privacy Policy explains how Cairos.ai (“we,” “us,” or “our”) collects, uses, and protects your personal data when you access or use our platform, website, or related services (“Platform”).

1. Information We Collect

We may collect the following categories of personal and technical data:

Account Information: - Name, email address, password, and account preferences

Usage Data: - IP address, browser type, device information, and interaction logs - Prompt inputs, content generation requests, and system usage history

Payment Information: - Billing details and transaction data (processed securely via third-party providers; we do not store full payment information)

Support and Communications: - Any information voluntarily provided in support tickets, feedback forms, or communications with our team

2. How We Use Your Data

We use your data to: - Provide, maintain, and improve the Platform - Personalize user experience and content outputs - Monitor for misuse, fraud, and technical issues - Respond to customer support requests - Comply with legal obligations and enforce our Terms of Service

3. Legal Basis for Processing (GDPR)

We process personal data on the following legal bases: - Contractual necessity: to provide services you request - Legitimate interests: improving our services and platform security - Consent: for optional features such as email newsletters - Legal obligation: to comply with applicable laws

4. Sharing and Disclosure

We do not sell your personal data. We may share data only in the following circumstances: - With trusted third-party service providers under contractual obligations - With law enforcement or regulators as required by law - With affiliates or successors in the event of a merger or acquisition

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.

6. Your Rights (GDPR & CCPA)

You have the right to: - Access and receive a copy of your data - Correct inaccurate or incomplete data - Request deletion of your data (“right to be forgotten”) - Object to or restrict processing - Data portability (receive your data in a structured format) - Withdraw consent at any time

To exercise your rights, please contact us at: [Insert Contact Email]

7. Data Security

We use industry-standard encryption and security measures to protect your data. However, no method of transmission or storage is 100% secure. We encourage users to use strong passwords and maintain account confidentiality.

8. International Transfers

Your data may be transferred and processed outside your country of residence, including in the United States, where data protection laws may differ. In such cases, we use safeguards compliant with GDPR such as Standard Contractual Clauses.

9. Children’s Privacy

The Platform is not intended for use by children under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by email or through the Platform. Continued use of the Platform after changes means you accept the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us using the form at https://www.cairos.ai/
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